Customer Feedback FormPlease enable JavaScript in your browser to complete this form.The Jefferson County Communications Center Authority (Jeffcom 911) is the emergency communications center for Jefferson County and Clear Creek County Colorado. This form provides us with feedback regarding recent calls and interactions with our center. We take all complaints regarding the agency and it’s employees very seriously. Such complaints will be investigated, to include those made anonymously. You will also have the option to be contacted by a representative of Jeffcom 911 to discuss your complaint. Please note: This is only intended to be used for feedback on Jeffcom 911 or it’s employees, not for interactions with police, fire, or medical personnel. Quality of Service: How satisfied are you with your overall experience calling 9-1-1? *Very SatisfiedSatisfiedNeutralUnsatisfiedVery UnsatisfiedType of Service: Which service did you request? *PoliceFireMedical/EMSOther911 Operator: The Emergency Communications Specialist (dispatcher) was courteous and professional. *Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeAnswering Time: My call was answered in a timely manner. *AgreeDisagreeInformation Retrieval: I was asked questions which were clear and easy to understand. *Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeIs it okay for a representative to contact you to discuss your experience? *Yes, it is okay to contact meNo, please do not contact meName *FirstLastPhone *Submit Request Records Emergency Notification System Join Our Team